Privacy Policy
THIS PRIVACY NOTICE DESCRIBES PRIVACY PRACTICES FOR DATA THAT IS COLLECTED THROUGH THE FOLLOWING MEANS:
  • through websites owned and operated by 3 Stage Lighting, Inc. including https://3stagelighting.com/ (collectively, the “Websites”)
  • through social media pages of 3 Stage Lighting, Inc. (collectively, the “Social Media Pages”)
  • through email messages of 3 Stage Lighting, Inc. and through your communications with 3 Stage Lighting, Inc.
COLLECTIVELY, AR OR ARC PROPERTIES REFER TO THE WEBSITES AND THE SOCIAL MEDIA PAGES, AS THE “ONLINE INTERACTIONS” AND, TOGETHER WITH THE PROPERTY INTERACTIONS, THE “SERVICES.” BY USING THE SERVICES, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS PRIVACY STATEMENT.

Your privacy concerns and trust are important to 3 Stage Lighting, Inc. This Privacy Notice has been prepared to help you understand what information is collected through your interactions with 3 Stage Lighting, or anywhere this Privacy Notice is posted, and how this information is used.  If you have questions about this Privacy Notice, you may contact us via email.

To the extent permitted by applicable jurisdiction, by accessing the website for 3 Stage Lighting, Inc., you consent to this Privacy Notice.

If you reside in the European Economic Area, United Kingdom, or Switzerland (collectively, “EEA Residents”), you have additional rights with respect to your personal data, which include rights under the EU’s General Data Protection Regulation (“GDPR”).

If you reside in California, USA, you have additional rights with respect to your personal information as granted by the California Consumer Privacy Act (“CCPA”). However, this Privacy Notice does not apply to employment-related personal information collected from California-based employees, job applicants, contractors, or similar individuals.

This Privacy Notice describes privacy practices for data that is collected through the following means:

  • Through websites owned and operated by 3 Stage Lighting, Inc. including https://3stagelighting.com (collectively, the “Websites”). Through social media pages of 3 Stage Lighting (collectively, the “Social Media Pages”). Through email messages of 3 Stage Lighting, Inc..

Collectively, 3 Stage Lighting, Inc. refer to the Websites and the Social Media Pages, as the “Online Interactions” and, together with the Property Interactions, the “Services.” By using the Services, you agree to the terms and conditions of this Privacy Statement.

Changes to this Privacy Notice

3 Stage Lighting, Inc. reserves the right to modify this Privacy Notice at any time and when required by law. You will be notified of changes to this Privacy Notice. If any material changes are made, you will be notified by email (sent to the e-mail address specified in your account) or by means of a notice on the Services prior to the change becoming effective.

You may be provided with additional “just-in-time” disclosures or additional information about the data collection, use and sharing practices of specific Services. These notices may supplement or clarify 3 Stage Lighting, Inc.'s privacy practices or may provide you with additional choices about how personal information is processed.

COLLECTION OF PERSONAL INFORMATION

Personal information is data that identifies an individual or relates to an identifiable individual. This includes information provided by you, information that is collected about you automatically, and information obtained from third-parties.

When you avail of the Services, at various points, your personal information will be collected in accordance with law. You may choose not to provide certain personal information; however, you may be unable to use certain products or services or will be unable to access certain functionalities of the Service. For example, your name and contact information are needed to retain our services or in order to contact us so we can respond to your inquiry. Please find below a list of the categories of personal information that may be collected from you.

  • Contact Information. Your first and last name, email address, phone number, user name, social media handle or other similar contact information. Names, email addresses, phone numbers, user information or other similar contact information of your event planner, event designer or wedding party (if financially responsible for your special day).
  • Billing Information. You may provide your personal information to third-party payment processing partner if you retain our services through your credit or debit card number, or bank information.
  • Demographic Information. Demographic information, such as your geographic location may be collected anonymously through our analytics application. This data may include general likes, age range and general location with your IP. However, this information does not include your first and last name, date of birth, exact location or contact information (unless you provide it to us).
  • Online Interactions. Aggregated analytics data about Website visitors, such as your internet protocol (IP) address, location information, when you use the Website or interact through social media, may be collected.

HOW YOUR PERSONAL INFORMATION IS COLLECTED

Your Personal Information is collected in the following manner:

Personal Information that you provide:

  • Online Interactions. Your Personal Information is collected when you visit the Website, interact through our contact form hosted through Square, interact with on the Social Media, or send requests over emails.

Personal Information that is collected from you automatically

  • Information collected through automatic data collection, such as Google Analytics. As you navigate through and interact with the Website, automatic data collection technologies in the Website may be used to collect certain information about your equipment, browsing actions and patterns, including:
    • Non-personal details of your visits to the Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the Website.
    • Information about your computer and internet connection, including your IP address, operating system, and browser type.
    • You can learn more about Google Analytics at https://www.google.com/policies/privacy/partners/, and you may choose to opt-out by visiting https://tools.google.com/dlpage/gaoptout
  • Cookies. Your Personal Information may also be collected through cookies and similar technologies. Please read the Cookie Policy for more information and about how to change your cookie preference.

ANONYMIZED AND AGGREGATED DATA

Anonymization is a data processing technique that removes or modifies personal information so that it cannot be associated with a specific individual. Except for this section, none of the other provisions of this Privacy Notice applies to anonymized or aggregated customer data (i.e. information about the customers (i.e., you) that when combined together no longer identifies or references an individual customer).

The anonymized or aggregate customer data may be used for any business purpose, such as to better understand customer needs and behaviors, improve the Services, conduct business intelligence and marketing, and detect security threats. Analytics may be performed on anonymized data or enable analytics provided by third-parties.

Types of data that may be anonymize include, contact information, survey information, and demographic information.

HOW YOUR PERSONAL INFORMATION IS PROCESSED

Personal Information is used to communicate with you and to provide the products or services you have requested.  It is also used to conduct business operations, to improve products and Services offered by 3 Stage Lighting, and to send you marketing offers that may interest you.

Your Personal information may be processed in the following ways

  1. To provide you Services. Your Personal Information may be used to provide the following Services, including:
    • Facilitate communication between you and 3 Stage Lighting, Inc. Personal information may also be used to understand how customers use the Services in order to improve the experience and the services offered
    • Facilitate payment for our services, sending information pertaining to your upcoming event or project, to assist you with your requests, and to provide you with pertinent information
    • Send you the electronic receipt of your paid invoice, if requested by you.
    • 3 Stage Lighting, Inc. may not be able to provide you with the Services without such information.
  2. To provide you with personalized service.  Personal Information is used to improve and tailor the Services to your preferences. Personalized Services may not be available without such information.
  3. To communicate with you. Your Personal Information is used to respond to you or to communicate with you about the Services.  For example, 3 Stage Lighting, Inc. may contact you to inform you of any changes to your event or project. The types of communications that are sent depend on your use of the Services offered by an 3 Stage Lighting and can include:
    • Confirmations.  You may receive communications to confirm your interest in using our services.
    • If Personal Information is not processed for such purposes then the response to your requests may not be possible, which may interrupt your enjoyment of the Services. While you may be able to opt-out of marketing-related communications, you may not be able to opt-out of receiving critical Service-related communications, such as confirmation of your event, service agreement signature requests and appointments for site visits that you have agreed to participate in with 3 Stage Lighting, Inc.
  4. To ensure quality. Your Personal Information is processed for quality control and for staff training to enhance quality of Services. If your Personal Information is not processed for quality control purposes, you may experience issues with the Services, such as not considering the implementation of your suggestions.
  5. To enhance your experience. Your Personal Information is also processed to provide a personalized experience and implement the preferences you request. Without such processing, the assurance of your continued enjoyment of part or all of the personalized Services may not be possible.
  6. To facilitate corporate acquisition, mergers, or transactions. Any information that you have provided may be disclosed, as necessary, in the context of corporate acquisitions, mergers, or other corporate transactions. You have the option of asking us to delete your information if you do not wish to have your Personal Information processed for such purposes.
  7. To engage in marketing activities. Based on your communication preferences, marketing communications (e.g., emails or mobile notifications) may be sent to you to inform you about the upcoming site visits, limited time offers or holiday events; to deliver targeted marketing; and to provide you with promotional offers. Marketing will be conducted in accordance with your advertising marketing preferences and as permitted by applicable law.
  8. For the purpose that you have consented to. Your Personal Information may be disclosed for any purpose you consent to.

Your personal information will not be used for any other purposes without your permission, other than for those purposes disclosed herein. From time to time, and as required under the applicable law, your permission may be requested to share your Personal Information with third-parties. You may opt-out of having your Personal Information shared with third-parties, or allowing the use of your Personal Information for any purpose that is incompatible with the purposes for which the Personal Information was collected or subsequently obtained through your authorization. If you choose to limit the use of your Personal Information so, certain features of the Services may not be available to you.

EEA Data Subjects

Legal Basis for Processing your Information

For individuals who are EEA Residents at the time their personal data is collected, 3 Stage Lighting rely on the legal basis for processing your information under Article 6 of the EU General Data Protection Regulation (“GDPR”). Generally, your data is processed only where there is a legal requirement to process such information, where processing is necessary to perform any contracts that you have entered for the Services (or steps taken at your request prior to entering into the contract), for the legitimate interests in operating the business or to protect 3 Stage Lighting, Inc., or your, property, rights, or safety, or where you have given your consent to do so.

Right to Withdraw Consent

If you have given your consent in relation to particular processing or activities, you can withdraw your consent at any time by emailing us here.

SHARING YOUR PERSONAL INFORMATION WITH OTHER PARTIES

Your personal information is allowed to be only accessed by those who require access to perform their tasks and duties, and is only shared with third-parties in accordance with your consent or to complete the transaction of a service you have requested or authorized. Your Personal Information to third-parties is never rented or sold without your explicit written consent. Your Personal Information is shared with third parties in the following circumstances:

  • With service providers under contract who help with parts of the business operations. The agreements with such service providers require these service providers to only use your Personal Information in connection with the services they perform for 3 Stage Lighting, Inc. and prohibit them from selling your information to anyone else. Examples of the types of service providers with whom your Personal Information may be shared include (other than those mentioned above):
    • Accounting
    • Cloud storage
    • Data analytics
    • Information Technology
    • Internet (e.g. ISPs)
    • Network infrastructure
    • Payment processing
    • Sales
    • Social Media
    • Website Management
  • With companies or other entities that could merge or acquire 3 Stage Lighting, Inc.. If there is going to be a change in how your Personal Information is going to be processed, you will receive prior notice of any such change.
  • With companies or other entities that purchase 3 Stage Lighting, Inc. pursuant to a court-approved sale or where we are required to share your information pursuant to insolvency law in any applicable jurisdiction.
  • With professional advisors who provide banking, legal, compliance, insurance, accounting, or other consulting services in order to complete third party financial, technical, compliance and legal audits of operations or otherwise comply with the legal obligations of 3 Stage Lighting, Inc.

Other Uses and Disclosures OF PERSONAL INFORMATION

Your Personal Information may be used or disclosed as necessary or appropriate, such as: (a) to comply with applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including authorities outside your country of residence and to meet national security or law enforcement requirements; (d) to enforce 3 Stage Lighting, Inc. terms and conditions; (e) to protect 3 Stage Lighting, Inc. operations; (f) to protect the rights, privacy, safety or property of 3 Stage Lighting, Inc., you or others; and (g) to allow 3 Stage Lighting, Inc. to pursue available remedies or limit the damages that 3 Stage Lighting, Inc. may sustain.

THIRD-PARTY LINKS AND SERVICES

If you authorize third-parties to act on your behalf, such as engaging third-party booking agents or services, then the information that you have provided to 3 Stage Lighting, Inc. may be shared with those third-parties.

Please note that neither 3 Stage Lighting, Inc. are the owner, developer, sponsor, or sales or marketing agent of affiliated third-party websites, are not responsible for the content of affiliated third-party websites, and cannot guarantee the accuracy or completeness of information of any information displayed on third party sites.

HOW YOUR INFORMATION IS KEPT SECURE

Electronic safeguards are used to secure the confidentiality and integrity of personal data.  While no method of data transmission or storage is 100% secure, and it is not possible to guarantee that a system or network will never be compromised, reasonable measures are taken to protect your personal data against loss, destruction, alteration, or unauthorized access or disclosure.  It is your responsibility to keep your passwords confidential.

YOUR PRIVACY RIGHTS

Depending on applicable law where you reside, you may be able to assert certain rights related to your personal information identified below. If any of the rights listed below are not provided under law for your jurisdiction, 3 Stage Lighting, Inc. have absolute discretion in providing you with those rights.

Your rights to personal information are not absolute. Depending upon the applicable law, access may be denied: (a) when denial of access is required or authorized by law; (b) when granting access would have a negative impact on another’s privacy; (c) to protect our rights and properties; (d) where the request is frivolous or vexatious, or for other reasons.

  • Access and portability. You may request to have provided to you a copy of your personal information held by 3 Stage Lighting, Inc.. This information will be provided. In certain circumstances, you may request to receive your personal information in a structured, commonly used and machine-readable format, and to have us transfer your personal information directly to another data controller.
  • Rectification of incomplete or inaccurate personal information. You may request us to rectify or update any of your personal information that 3 Stage Lighting, Inc. have. You may do this at any time by email or by submitting a form.
  • Erasure. You may request to erase your personal information, subject to applicable law by email or by submitting a form.
  • Withdraw consent. To the extent the processing of your personal information is based on your consent, you may withdraw your consent at any time. Your withdrawal will not affect the lawfulness of 3 Stage Lighting, Inc. processing based on consent before your withdrawal.
  • Restriction of processing. In some jurisdictions, applicable law may give you the right to restrict or object to 3 Stage Lighting, Inc. processing your personal information under certain circumstances. 3 Stage Lighting, Inc. may continue to process your personal information if it is necessary for the defense of legal claims, or for any other exceptions permitted by applicable law.

How to make a privacy request

To make a privacy request, you can contact 3 Stage Lighting, Inc. at:

Email: info@3stagelighting.com

How to lodge a complaint

If you believe that 3 Stage Lighting, Inc. have infringed your rights, we encourage you to submit a request by sending us an email at the above email address, so that 3 Stage Lighting, Inc. can work with you to resolve the issue dispute informally.

If you reside in the EEA, you can file a complaint with your relevant data protection authority.

Response to your request. The endeavor is to respond to consumer’s requests for access or deletion within 30-45 days of receiving the request, based on your jurisdiction. If more time is required, you will be appropriately informed in writing with the reason and extension period.

California Privacy Rights

In addition to the rights provided for above, if you are a California resident, the California Consumer Privacy Act (the “CCPA”) provides some California residents with the additional rights listed below. To exercise these rights see the “How to Make California Privacy Request” section.

  • Right to Know. You, upon a verified consumer request, (“VCR”) have the right to know and see what data is collected about you over the 12-month period, including:
  • The categories of personal information that have been collected about you;
  • The categories of sources from which the personal information is collected;
  • The business or commercial purpose for collecting your personal information;
  • The categories of third parties with whom 3 Stage Lighting, Inc. shared your personal information; and
  • The specific pieces of personal information collected about you.
  • Right to Delete. You have the right to request the deletion of the Personal Information collected from you (and direct the service providers to do the same). There are a number of exceptions, however, that include, but are not limited to, when the information is necessary for the following:
  • Complete your transaction;
  • Provide you a good or service;
  • Perform a contract between 3 Stage Lighting, Inc. and you;
  • Protect your security and prosecute those responsible for breaching it;
  • Fix our system in the case of a bug;
  • Protect the free speech rights of you or other users;
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et seq.);
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interests that adhere to all other applicable ethics and privacy laws;
  • Comply with a legal obligation; or
  • Make other internal and lawful uses of the information that are compatible with the context in which you provided it.
  • Other Rights. 3 Stage Lighting, Inc. does not sell your Personal Information in their ordinary course of business and will never sell your Personal Information to third-parties without your explicit consent.

If your Personal Information is sold to third-parties, you also have the right to request that such information is disclosed to you: (i) the categories of your Personal Information sold, and (ii) the categories of third-parties to whom your Personal Information was sold. You have the right to direct AR and ARC Properties not to sell your Personal Information.

  • How to Make California Privacy Request. To request access to or deletion of Personal Information upon a VCR, or to exercise any other data rights under California law, please make the request using one of the following methods. AR and/ or ARC Properties are not required to respond to your VCR’s more than twice in a 12-month period. You can make VCR as follows:
    • WEBSITE: You may visit contact us here to authenticate and exercise rights via the website.
    • EMAIL: You may send an email to the 3 Stage Lighting, Inc. to exercise rights. Please include your full name, email address and why you are writing, for processing your request in an efficient manner.
    • CALIFORNIA AUTHORIZED AGENT: If you are a California resident, you may designate an authorized agent to make a request to access or a request to delete on your behalf. A response will be furnished to your authorized agent’s request if they submit proof that they are registered with the California Secretary of State to be able to act on your behalf, or submit evidence you have provided them with power of attorney pursuant to California Probate Code section 4000 to 4465. Authorized agents may not be provided with the response pertaining to the request if the authorized agents fail to submit a proof of authorization or are unable to verify their identity.
  • Response Timing and Format. The endeavor is to respond to California consumer’s verified request for access or deletion within 45 days of receiving the request. If more time is required, you will be appropriately informed in writing with the reason and extension period. The confirmation of receipt of a request to a verified customer shall be made within 10 days of receiving the same.

RETENTION OF PERSONAL INFORMATION

Your Personal Information is securely stored. Your Personal Information is retained for as long as necessary to fulfill the purposes for which it is collected, including for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes. While retention requirements vary by jurisdiction, information about the typical retention periods for different aspects of your Personal Information is described below.

  • Personal information collected to comply with the legal obligations may be retained for as long as required under such laws.
  • Contact Information such as your name, email address, and telephone number for marketing purposes is retained for not more than 5 years from the date of your last interaction with 3 Stage Lighting, Inc. and its subsidiaries. Thereafter, your details will be added to the suppression list to ensure that there is no inadvertent marketing email sent to you unless you reach out to 3 Stage Lighting, Inc.
  • Record of your request for information under California Privacy Request is kept for twenty-four months.
  • Information collected via technical means such as cookies, webpage counters, and other analytics tools is kept for a period of 30 days to up to one year from the expiry of the cookie.

CHILDREN’S ONLINE PRIVACY

The websites are general audience sites and are not intended for use by children under 18. If you become aware that a child under 18 years of age has provided personal data through the Sites, notify 3 Stage Lighting, Inc. via email. If 3 Stage Lighting, Inc. becomes aware that a child under age 18 years of age has provided personal information through the website(s), steps will be taken to delete it.

HOW TO OPT-OUT OF MARKETING COMMUNICATIONS

You have choices about how to manage your personal data and what types of communications you receive from 3 Stage Lighting, Inc. Please note that there may be a legal obligation to preserve certain data and that additional information may be requested from you in order to confirm your identity. This is to ensure that your personal data is not disclosed to a person who does not have a right to receive it.

Email Communications:  You may choose to opt-out of receiving certain email communications by following the instructions in the email to unsubscribe.

Access To Your Personal Data:  You may contact us directly by email to request access to, correct, change or delete your personal data.

For California customers please see the preceding sections.